Mass events

When you arrive at an event

• Check out the site map. If necessary, take a picture of the map.
• Immediately look for emergency exits and places that can provide protection.
• Find the medical stations. Usually these are set up very visibly by the emergency services.
• Agree with your friends in advance on a place, out of the crowd, where you can find each other.

When you are at a festival

• Have appropriate earplugs with you.
• Make sure your phone is charged and provide an external battery if necessary.

When you are at the campsite

• Provide a first aid kit:
  • Medicine for headaches
  • Medicine for sickness
  • Medicine for diarrhoea
  • Plasters
  • Common medicines
  • Sunscreen
  • If you have medication that needs to be kept cool and/or dry, you can drop it off at the first aid stations.
• Bring a torch to get around in the dark.

If you find yourself in a mass crowd

• Stay calm.
• Follow the recommendations of the emergency services or the organisers.
• Let yourself be carried along by the movement without resisting; this way you are less likely to fall.
• Stay with your friends and hold on to each other.
• If you fall, try to get up as quickly as possible. Shout very loudly so that people around you hear you.
• Are you unable to stand up? Then get into the fetal position, protecting your head, ribs and abdomen.
• Do not make any phone calls; that way you keep the network clear for the emergency services. Send a text message or use social media (e.g. WhatsApp, Messenger, etc.).
• Take account of messages on screens (or through speakers).

• Try to reach your friends, preferably by text message, and agree on a meeting place away from the crowds.
• If you are injured or unwell, go to the medical station.